Privacy Policy
Auto Nettoyage Express is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you interact with our online platform, such as when you fill out forms, make inquiries, or request services. This may include your name, contact details (excluding electronic communication details), and details about the services you require.
When you visit our site, we may also automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This data helps us understand how our service is used and improve user experience.
We also use cookies and similar tracking technologies to collect information about your browsing behaviour. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve, personalize, and expand our services.
- To understand and analyze how you use our service.
- To comply with legal obligations.
- To detect and prevent fraud and other illegal activities.
Legal Basis for Processing
Our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We will process your personal data only when we have a lawful basis to do so, including:
- When we need to perform a contract with you (e.g., to provide services you requested).
- When we have your consent to do so.
- When the processing is in our legitimate interests and not overridden by your data protection rights.
- When we have a legal obligation to collect, use, or retain your personal data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
Sharing Your Information
We may share your information with third parties under specific circumstances:
- With service providers who perform functions on our behalf (e.g., hosting, analytics). These third parties are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
- To comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
- To protect our rights, property, or safety, and the rights, property, or safety of others.
We do not sell, rent, or lease your personal information to third parties.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as relying on standard contractual clauses approved by the European Commission or other valid transfer mechanisms.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of inaccurate personal data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Request data portability.
- Withdraw your consent at any time where we rely on your consent as the legal basis for processing.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the physical address provided below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided within this policy.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or comments about this privacy policy, please contact us by postal mail at:
Auto Nettoyage Express87 Avenue Jean Jaurès,
Lyon, Auvergne-Rhône-Alpes, 69007,
France
